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At Gemlavi.com, we value the privacy of our customers. When we collect personal information, it is to offer excellent personalized service to our customers. All personal information remains confidential and will only be used for the purpose for which it was gathered.
MEMBERSHIP REGISTRATION
When you visit Gemlavi.com, you will be asked to register yourself as a member. The information collected may include your name, shipping and billing address, phone number, e-mail address, credit card number, and expiration date. With this information we can:
- Reply to any questions you may have regarding the items we sell or the services we offer;
- Process your order;
- Verify your identity to authorize payment;
- Contact you regarding your orders;
- Ship your orders;
- Send you e-mails regarding special promotions, personalized reminders or e-mails with personalized suggestions based on your previous purchases;
- Occasionally contact you for feedback on our goods and services.
At all times you may unsubscribe from our e-mail list by contacting our Customer Service Department at 1-866-900-LAVI (5284) or by e-mailing us at service@gemlavi.com.
All personal information gathered by Gemlavi.com will not be shared unless required by law.
SECURITY
At Gemlavi.com, protecting our customer's information is an important part of our quest to build a long-term trusting relationship with our customers. The information we collect is stored on an independent server not connected to the Internet.
We created a secure shopping environment using Secure Socket Layer (SSL) software. When you place an order, SSL encrypts all your personal data, such as your name, address and credit card number, sent from your computer to our e-commerce system. Your personal information is immediately removed from the Internet and protected. Only parties responsible for processing the orders will have access to your personal information.
FORWARD TO A FRIEND
You may choose to forward a page, a product by e-mail to a friend. We will ask your name and e-mail address as well as your friend's. This will inform your friend that you requested the forward. The names and e-mail addresses will be used for this one-time purpose only.
PROTECTING CHILDREN'S PRIVACY
We do not market to children less than 13 years of age.
The privacy of children is very important to us. We will not collect or maintain any contact or personal information of children known to be under 13 years of age without prior parental consent. Online information will only be used without parental consent to respond to questions the user may ask us.
UPDATE YOUR PERSONAL INFORMATION
If you wish to correct, update or remove any personal information Gemlavi.com has gathered on you, you can contact our Customer Service Department at our toll free number, 1-866-900-LAVI (5284) or e-mail us at service@gemlavi.com. Clearly state any changes that need to be made to your personal information and we will gladly proceed with your request.
YOUR CONSENT
By using the Gemlavi,com Web site, you consent to the collection and use of this information by our company. If we bring any changes to our privacy policy, they will immediately be posted on our site so you will always be informed about what information we collect and how we use it.
QUESTIONS ABOUT OUR PRIVACY POLICY
If you wish to receive additional information regarding our privacy policy or security, or if you have questions, please contact our Customer Service Department at service@gemlavi.com.
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